Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. This includes but is not limited to personal health care products, products that come into contact with skin, hair, and other common body parts.
Additional non-returnable items:
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Partially opened products
- Products which have damaged packaging
- Products which have missing charging and accessory items
Returns are subject to customer service discretion. Please be respectful, clear and composed when contacting firstname.lastname@example.org for return queries.